Monday, July 21, 2008

So tech guy came out.

Called twice, once from his office, once from exchange. Signs were leading towards faulty modem. He gets here. Runs a reset, no joy. He checks the line on his modem, gets full signal. Looks like faulty modem. He's just packing up when he looks at the splitter by the modem. He notices the splitter is closer to the modem than it is to the wall. He reads the writing.

"Hmmm," he says. "looks like your splitter is backwards."

I tell him it's always been like that, and it worked until last week. He flips it. Resets again.

It fuckin' works.

Apparently the backwards splitter meant I couldn't get line sync after a reset. Problem solved.

So. Wasn't the modem.

I'm happy the Net's back. What i'm NOT happy with is thus:

Why the bollocks couldn't PHONE tech support ask a few questions?!? Like "have you reset the modem?" Or ANYTHING?!?!?

3 comments:

Electric Chikken said...

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Taqwa said...

I too, would like to express feelings of amusement.

Electric Chikken said...

So you have Internet all running uber-shiny and whatnot, but you haven't made any blog entries since. That seems a waste of good Internet.